Contact

If you have any problem with our shop or your order, we are happy to help you.

By topic:
Advice on a particular skin problem Advice on the products
Catalog Request
Ask for payment or questions to the accounting
Questions about ordering and shipping
  By mail:
  By phone:
Tel: +49 7361 9213710
Fax: +49 7361 9213712
(+1 to 3 working days for processing time)
  Customer hotline:
Mo.– Fr. 08:00 to 12:00 & 14:00 to 17:00
  By post:
idealderm
Weisse Steige 10
D-73431 Aalen
(+1 to 3 working days for processing time)